Case Study 04

Art Katech Media

Client Portal OS

Product Design · SystemsProductSystemsPortal
04
Art Katech Media · Visual Placeholder
ClientArt Katech Media
Year2024
RoleProduct Designer
Timeline10 weeks
The Challenge

Our own client delivery process was inefficient — assets were shared via email chains, approvals were verbal, and there was no single source of truth for project status. Clients had no real-time visibility, and we had no systematic accountability structure to match our premium positioning.

The Solution

Designed and built a branded client portal that centralizes project delivery, asset sharing, approval workflows, and status updates. Architected for agency use but designed to be white-labeled for any client-facing deployment. The system was built to feel premium at every interaction — not like internal tooling.

Deliverables
Portal ArchitectureAsset Delivery SystemApproval WorkflowStatus DashboardOnboarding Documentation
Outcome

Client satisfaction scores improved dramatically post-launch. Project handoffs moved from multi-day email threads to same-day portal submissions. The system is now used as the standard onboarding template for every new client engagement.

Next Case Study
Boyd Labs

Flyer System

Start a Project

Ready to build something this intentional?